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dental examination

New Protocols to Safely Serve You

As we transition into our new normal, we’d like to make you aware of our new safety protocols and procedures. Please be assured that with these changes, we are keeping your health and safety a top priority.

We also realize that many of you have been impacted financially during this outbreak, and we are offering some solutions to keep dental care affordable for you and your family. To discuss these payment options, schedule an appointment, or ask us any questions you may have about your next visit. Please don’t hesitate to contact us at (415) 453-3842.

We thank you for your patience and cooperation as we navigate through this time. If you have any questions about your future appointments, please contact our office staff.

Click here to request an appointment.

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dental examination

Safeguards for Our Patients & Staff

In the wake of the COVID-19 outbreak, we understand you may have concerns regarding receiving dental care at this time. Be assured our staff is adhering to strict health and safety guidelines. We have implemented the following protocols to provide you with the utmost protection:

New safety protocols:

  • Our practice is asking that only the patient with a scheduled appointment enter our office. Only patients and (if necessary, in the case of younger patients one accompanying adult) should enter the office.
  • For patients that are having a procedure that requires you to have a driver. We will ask that your driver remains in the vehicle until your procedure is complete. At that time, we will call your driver to have them come inside so that instructions may be reviewed with them.
  • If you or a family member has recently been sick with a fever, cough, or shortness of breath we ask that you please reschedule your appointment.

If you have any questions about your future appointments, please contact our office staff.

Click here to request an appointment.

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dental examination

New Safety Protocols

We hope this message finds you and your family safe. These past several months have undoubtedly been challenging for our entire community, but we are confident we will come back stronger together.

Our practice is now open for all routine cars, and we look forward to serving you. Please note we have implemented new safety protocols and procedures that will affect our daily operations.

New safety protocols:

We have always practiced universal procedures for infection control. We will continue to implement all new CDC, ADA, and OSHA guidelines for your safety. We have taken measures to ensure your safety, including the purchasing of Extraoral Evacuation units that will help remove aerosols and upgrading our operatory chairs for your comfort and safety.

Our staff members will be following enhanced PPE and disinfection protocols. Staff members will be wearing face shields, goggles, gowns, and masks. We ask that our patients also wear masks when in the office.

We will be implementing contactless appointments and changes in our waiting room protocols. This includes a pre-screening questionnaire and wait room protocols to continue participation in social distancing. Please watch for more information prior to your next appointment!

We thank you for your patience and cooperation as we navigate through this time. If you have any questions or concerns about your appointment, please contact our office staff.

Click here to request your appointment.

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dental examination

Our New Health and Safety Standards

As we welcome you back to our practice, please know that your wellness is our priority. As such, we’ve taken enhanced measures to protect our patients and staff:

New safety protocols:

  • All rooms will be COMPLETELY sterilized before each patient is seated, and public areas, including restrooms, will be cleaned and sterilized frequently throughout the day.
  • We have Extraoral Evacuation units that will help remove aerosols.
  • Our team will STRICTLY follow guidelines set forth by the CDC, OSHA, and ADA in regard to personal protective equipment (PPE) and office sterilization.
  • During patient care, goggles or face shields will be worn by everyone and changed between patients.
  • All surfaces that come in contact with a patient will be wiped with disinfectant including the patient chair, the accessory chair, and/or the coat hanger where the patient placed their personal items.
  • There will be extra equipment coming in the next few weeks to help us ensure the safety of our patients and employees. Stay tuned!

If you have any questions or concerns about your appointment, please contact our office staff.

 

 

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New Reception Area Protocol

We are asking that when you arrive at Kirby Yee, DDS please practice social distancing and wear a mask or face covering. You will be asked to use a hand sanitizer and get your temperature taken. We will also ask patients to complete a pre-screening questionnaire.

We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

If you have any questions or concerns about your appointment, please contact our office staff.

Click here to schedule an appointment.

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dental examination

We Are Now Resuming Routine Care

We hope you and your family are staying well. After closely monitoring the COVID-19 pandemic, we have made an informed decision to reopen our practice for all routine dental appointments. Until further notice, our hours of operation are:

Hours of Operation:
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: By appointment

The safety of our patients and staff remains our top priority. To ensure patient safety, we have implemented enhanced protocols. Our enhanced protocols include:

New safety protocols:

  • Your safety has always been our top priority. We have always practiced universal procedures for infection control. As such, we have implemented all new CDC, ADA, and OSHA guidelines and will continue to do so for your safety. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
  • Patients will be screened BEFORE entering the office and temperatures will be checked.
  • Any patients showing signs of a fever or other symptoms of illness will be asked to reschedule their appointment.
  • ONLY patients will be allowed entry into the office. Parents and other family members will be asked to wait outside whenever possible.
  • Patients are asked to wait in their cars or outside the office until their scheduled appointment time.
  • The waiting area chairs will be spaced apart to allow for 6 feet of distancing.
  • Disinfectant wipes will be placed near the water dispenser to wipe down buttons. The cups will be separated individually and placed on the counter to allow for use without touching any other cups.
  • We will ask that you continue to practice social distancing measures in common areas of the office, including the front desk.
  • Patients will be asked to wear masks when entering the office and will be advised when to remove their masks.
  • The front door will be propped open all day.
  • There will be no physical contact with patients apart from treatment.

We look forward to welcoming you back for your next appointment. Click here to schedule your next appointment.

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New Software Missive

Dear Friends and Valued Patients,

My staff and I are pleased to inform you that we will be taking the next step in bringing you the highest level of service and quality. First and foremost we will be using digital dental x-rays to help provide us with better diagnostic images. There are many advantages of digital dental x-rays:

They will provide us with better diagnostic images to give us a better visualization of dental problems. We can get an immediate viewing of the imaged area with significantly less radiation (up to 70-80%). With these images, we can send them digitally to most insurance companies so your claims can be processed faster. Since no processing chemicals or films are needed to view the images, they are environmentally friendly.

Secondly, we will be switching to a new dental practice management software. This will help us streamline the administrative tasks and simplify the workflow. With these processes, we can also automate our records management and have better and more efficient access to them while maintaining a higher degree of privacy and safeguarding of your information.

You may notice you are getting confirmation emails from different sources and they may be pertaining to appointments that you may have changed to another time and day. If you are not sure please call our office so we can verify the correct appointment. We apologize for this inconvenience. Please bear with us while we work as quickly as possible to ensure a smooth transition during the next couple of months. We hope that these changes will continue to provide you with the quality and efficiency of care you deserve.

Sincerely,
Dr. Yee & Staff

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